Min that dll is used in the Arcsoft software, trying putting the dll in there and see what happens. Take it out of elements because it is not needed there. Computers are weird things and dll's in different can affect it. Give it a try and see what happens
One other thought, go into your windows folder and see if you have this .dll "msvcrt10.dll", if not you need that one for sure. Let me know if it is not there and I will send it to you.
The other .dll for sure goes into arcsoft and not elements.
Edit: I completely removed that dll from my computer and it made no difference in elements starting up. Worked just fine.
What is the exact error wording that you are getting when you try to start elements, Min. Is it in organizer or edit that this is happening
One other thought, go into your windows folder and see if you have this .dll "msvcrt10.dll", if not you need that one for sure. Let me know if it is not there and I will send it to you.
The other .dll for sure goes into arcsoft and not elements.
Edit: I completely removed that dll from my computer and it made no difference in elements starting up. Worked just fine.
What is the exact error wording that you are getting when you try to start elements, Min. Is it in organizer or edit that this is happening